Insurance is thriving as a major services industry in Zambia.Thanks to the efforts of the Zambian Govt.The efforts of Insurance are being oriented more and more towards associating auto insurance with services (based on telematics data)
On the one hand, these services represent a way of de-commoditizing the car insurance policy and are also a source of income. On the medium/long term, this characteristic will become more and more important because of the de-risking trend in the business –due to the technological progress when it comes to security and connected cars.